Privacy and Human Rights

About Report

Report Overview

This report is prepared by Beijing RiskControl Security Service Co., Ltd. (hereinafter referred to as "the Company," "RiskControl," or "we"), and aims to comprehensively present the company's management policies, work performance, and key achievements in fulfilling social responsibilities during the year 2023. We adhere to the principles of materiality, quantification, and consistency in its preparation to ensure that the content is accurate, transparent, and easy to understand. Unless otherwise specified, the data and information in this report reflect the situation as of the year 2023.

Scope of the Report

The subject scope of this report includes Beijing RiskControl Security Service Co., Ltd. and its branches and subsidiaries.
The time period covered by this report is from January 1, 2023, to December 31, 2023.

Basis for Report Preparation

This report is based on and responds to the guidelines for writing Corporate Social Responsibility Reports from the Chinese Academy of Social Sciences' "China Corporate Social Responsibility Report Writing Guidelines," and the Global Reporting Initiative's "Sustainable Development Reporting Standards 2021."

Data Explanation

All information in this report comes from internal statistical data and relevant publicly available sources from Beijing RiskControl Security Service Co., Ltd. Some data may date back to periods outside the reporting timeframe.

Report Preparation

This report was compiled with relevant data provided by the company’s Environmental Management Committee, Labor and Human Rights Management Committee, Business Ethics Management Committee, and Sustainable Procurement Management Committee. These committees are composed of experts from various fields within the company and are responsible for overseeing and auditing the company's performance in their respective areas of responsibility. The data and recommendations from each committee were carefully evaluated, and the final report was compiled and summarized by the company’s Administrative Department. This cross-departmental collaboration ensures the comprehensiveness and accuracy of the report, reflecting our company’s full commitment to social responsibility.

Contact Us

If you have any questions about our performance or other valuable feedback, please feel free to email us at accounting-sup@riskcontrol.com.cn.

Brief Introduction

   Beijing RiskControl Security Service Co., Ltd. (北京忠诚卫士保安服务有限公司) was established in 2001. It is a company that specializes in providing high-end security services for embassies, international schools, well-known international and domestic companies, and retailers in China. The company offers a wide range of security services, including guard services, patrolling, protection, anti-theft, fire prevention, central control room management, emergency response, access control, personal bodyguard services, special protection for large events, and electronic security systems.

RiskControl's professional security services are available in major cities across China, including Beijing, Shanghai, Tianjin, Shenyang, Dalian, Changchun, Harbin, Jiamusi, Ulanqab, Qingdao, Jinan, Hefei, Suzhou, Ningbo, Hangzhou, Fuzhou, Nanchang, Changsha, Guangzhou, Taiyuan, Urumqi, Nanning, Chengdu, Zhengzhou, Xi'an, Wuhan, Qingzhou, Dongguan, Xiamen, Nanjing, Shenzhen, Guiyang, Haikou, Chongqing, Macau, and other key cities nationwide.

Organizational Structure

In accordance with the Company Law of the People's Republic of China and based on the company's actual situation, Beijing RiskControl Security Service Co., Ltd. has established a clear and accountable organizational structure. The company is led by the executive management team under the General Office and consists of the following seven departments:

Human Resources Department

Responsible for managing human resources, including recruitment, employee training, performance evaluations, and employee relations.

Finance Department

Oversees the financial management of the company, including budgeting, fund allocation, financial reporting, tax management, and auditing.

Administration Department

Handles daily administrative tasks, office facilities management, document and file management, and the development and enforcement of company policies and regulations.

Customer Service and Business Development Department

Responsible for customer service and business support, handling customer needs, managing client relationships, and promoting the company's products and services for market expansion.

Special Operations Department

Focuses on providing specialized security services, including high-risk protection and critical event security.

Operations Management Department

Ensures the smooth execution of security operations, overseeing staff deployment, logistics, and operational efficiency.

Training and Support Department

Responsible for employee training, skill development, and providing ongoing support to ensure that security personnel meet the company’s high standards.

Our Advantages

In the field of international corporate security, we have extensive experience in providing security services. We have a deep understanding of the importance of protecting these strategic assets. With this in mind, we believe that Loyal Guard’s contributions to security are one of the key factors for our clients' future success.

With a professional academic background and strong management capabilities, our management team not only possesses many years of experience in public safety and security protection but also has an in-depth understanding of the current state of public safety in China.

We adhere to a people-oriented approach and place a strong emphasis on enhancing the professional knowledge and vocational training of our security staff, fostering a strong sense of belonging among our employees.

Loyal Guard views its services as high-quality business products. Compared to security companies affiliated with public security bureaus, we offer greater independence, professionalism, flexibility, and accountability. We never take our responsibilities lightly.

  Company Honors and Recognition

In the field of security services, Loyal Guard has gained wide recognition and numerous accolades for its outstanding professional abilities, high service quality, continuous technological innovation, and deep commitment to social responsibility.

Social Responsibility Issues Analysis

In order to establish good cooperative relationships with stakeholders, including customers, employees, suppliers, partners, communities, and governments, we have implemented a series of practical measures. First and foremost, we focus on building open and transparent communication mechanisms with all parties involved. Through regular meetings, forums, and other forms of engagement, we proactively introduce the company’s development and operational strategies, sharing our vision and goals. At the same time, we actively listen to their feedback and suggestions to better meet their needs.

Secondly, we closely monitor the demands of our stakeholders and respond promptly. Whether it is the expectations of employees regarding company benefits or suppliers' requirements regarding contract terms, we take these seriously and strive to accommodate them within the feasible range. We place particular importance on customer complaints and suggestions, treating them as valuable references for improving our products and services.

Moreover, we adhere to a balanced approach by offering constructive suggestions to stakeholders. When making business decisions, we consider the interests of all parties involved, aiming for mutually beneficial outcomes. For example, in collaboration with suppliers, we pay attention to their business status and development needs, providing necessary support and assistance to achieve joint growth and development.

In terms of social welfare, we are committed to creating a safe, healthy, and equal work environment for our employees. We also actively engage in community building and development activities, supporting sustainable community growth through education initiatives, public welfare activities, and other forms of involvement.

In conclusion, the company always regards fulfilling social responsibility as a core aspect of business development. Through active interaction and cooperation with stakeholders, we continually drive continuous improvements across all areas of our business and strive to achieve broader social, environmental, and economic benefits.

Importance analysis of social responsibility issues

In its daily operations, RiskControl is committed to establishing close communication with various stakeholders. By proactively collecting and organizing stakeholder concerns and needs, the company ensures that voices from different levels are fully heard and considered. In this process, RiskControl also conducts in-depth analysis, taking into account industry development trends and its own strategic priorities.

The company employs a systematic approach to assess and identify the substantive issues that have a significant impact on both its development and its stakeholders. The process of prioritizing these issues helps RiskControl clarify key focus areas and effectively allocate resources to address the most influential topics.

This stakeholder management model, which is focused on materiality, has laid a solid foundation for the company to gain a competitive edge in a complex and ever-changing market environment, while also providing strong support for achieving its sustainable development goals.

Employee health and safety

Employee health and safety is an important driver of productivity, innovation and overall competitiveness. Ensuring the health and safety of our employees is not only our responsibility, but also our commitment to our employees. Doing so helps to build harmonious labor relations and is an important part of corporate social responsibility.

In 2023 we continue to take health and safety measures aimed at creating a good working environment for our employees. These include workplace safety improvements, rigorous safety training and mental health support programs.

We know that only by ensuring the health and safety of our employees can we lay a solid foundation for the sustainable development of the company. Therefore, we will continue to invest resources to optimize health and safety measures and actively create a healthy working atmosphere to support the personal growth and career development of our employees. Our goal is to enhance employees' sense of well-being and belonging through comprehensive health management, thereby contributing to the sustainable development of the company.

Health and safety performance statistics

Employee welfare

Employee benefits are one of the key factors in attracting and retaining talent, which is why we launched a comprehensive review of existing benefits in 2023. This process is not only a careful review of existing policies, but also a profound insight into the future direction of development. Through a broad collection of employee opinions, analysis of industry best practices, and incorporation of the company's own characteristics, it has succeeded in creating a more comprehensive and attractive blueprint for employee benefits. It has achieved full coverage of social security and commercial insurance in 2023, issued loyalty awards to employees who have worked hard in our company for a long time, increased parental leave for newborn families, and established a mental health consultation hotline.

Employee welfare performance statistics

Career development

Employee career development is not only the foundation for personal growth and fulfillment but also a core driving force for the company’s continuous innovation and market competitiveness. In 2023, we have focused on creating a comprehensive, multi-layered career development ecosystem aimed at unlocking the potential of each employee, fostering both professional and personal growth, and ultimately driving the achievement of the company’s overall strategic objectives.

We have introduced a diverse training system, including online courses, workshops, seminars, and practical simulations, covering various dimensions such as professional skills, soft skills, and leadership development. Through customized training plans, we ensure that each employee receives learning resources tailored to their career development path.

Detailed Training Summary

As of December 28, 2023, our company has successfully completed all departmental training goals for the year, including monthly, quarterly, and annual objectives.

Daily Training:

Monthly Training Projects: 5 projects, completed 12 sessions as planned.

Quarterly Training Projects: 23 projects, completed 4 sessions per quarter as planned.

Annual Training Projects: 114 projects, completed 1 session in the first half and 1 session in the second half of the year.

Emergency and Incident Response Training: A total of 19 emergency response training sessions were completed, including:

Jia Shi Fund Project: 2 sessions on "Project Supervisor Enhancement" and "Intrusion Prevention and Tailgating Personnel Control".

Ideal Auto R&D Headquarters: 2 sessions on "Project Supervisor Enhancement and Team Building" and "Emergency Response Plan for Disputes".

Qingmiao Projects: 6 sessions of "Emergency Drills for Terrorist Attacks and Invasions".

Aizhi Garden/Dingshi School: 2 sessions of "Emergency Drills for Terrorist Attacks and Invasions".

Dewey School Projects: 3 sessions on "Vehicle Command, Job Responsibilities, and Code of Conduct", "Fixed Position and Patrolling Position Process Video Recording", and "Safety Control for School Group Activities".

J.P. Morgan (Yichuang) Project: 3 sessions on "Holiday Risk Control and Major Event Reporting", "Bank Anti-Terrorism Handling Practical Drills", and "Bank Anti-Terrorism Robbery Handling Drills".

New GE Project: 1 session of "Micro Fire Station Emergency Response Drill".

New Employee Orientation Training: 34 sessions with 117 participants.

Security Systems and Equipment Operation Training: 8 sessions, with 100% coverage of staff.

In total, we conducted 505 training sessions (both on-site and online via DingTalk) across the year, reaching approximately 3,069 participants. The average training time per employee was around 70 hours.

Additionally, in 2023, 353 employees passed the security qualification exam and obtained their security certificates, bringing the certification rate of our security staff to 100%.

Employee career development performance statistics

Employee communication

Effective communication is the cornerstone of the soul of an organization and plays an integral role in creating a positive culture, enhancing teamwork, enhancing employee happiness and leading the organization to success as a whole. We are committed to optimizing our internal communication system, and we have carefully cultivated a work environment that encourages open thinking and tolerates dissent, so that every employee can speak freely and share wisdom. We look forward to continuing to stimulate the creativity and cohesion of the team, and jointly promote the company to a more brilliant future.

Employee communication performance statistics

Diversity, equality and inclusion

We deeply recognize that diversity, equality, and inclusion are not only the cornerstones of modern society but also the inexhaustible driving forces behind our company's long-term prosperity and innovation. Creating a workplace that embraces diverse cultural backgrounds and fosters an inclusive atmosphere can inspire boundless creativity and efficient collaboration within teams, injecting strong momentum into the company’s comprehensive development.

We are firmly committed to continuously deepening our understanding of diversity, equality, and inclusion, and embedding these values into every aspect of our corporate culture and daily operations. Our goal is to cultivate an environment where all employees feel valued, recognized, and empowered. In this environment, each individual’s uniqueness is considered a valuable asset, and every exchange of ideas sparks innovation, leading the company toward a brighter and more prosperous future.

As of the end of 2023, the company employs 3,555 people, as detailed below:

Male and female detail

Details of minority and disabled employees

The ratio of men to women in senior positions

Discrimination and harassment performance statistics

Child and forced labor

Ensuring the basic rights of workers, particularly by resolutely eliminating child labor and forced labor, has become an indispensable part of our corporate social responsibility. As a company committed to optimizing the work environment and leading the industry toward positive development, we deeply understand that adhering to humanitarian principles and legal regulations to ensure the legitimacy and legality of all working conditions is not only a matter of respecting and complying with the law, but also the foundation of building our corporate brand reputation and earning broad social respect.

We firmly believe that respecting and safeguarding employees' legitimate rights is a core element of creating a positive workplace culture, enhancing employee satisfaction and loyalty, and is essential for attracting and retaining top talent. Therefore, we have embedded the principles of opposing child labor and forced labor into our core values, making them an unshakable policy directive that runs through every link and process of our entire supply chain.

To fulfill this commitment, we have not only strengthened the enforcement of our internal management system to ensure strict adherence to our policies but have also actively partnered with suppliers to jointly raise responsibility standards and promote the formation of a responsible supply chain ecosystem. Furthermore, we have implemented extensive training and education programs aimed at increasing awareness and emphasis on this crucial issue, ensuring that the concept of respecting human rights and caring for employees becomes deeply ingrained in our collective actions.

Through these efforts, we are dedicated to creating a fairer, more harmonious, and sustainable working and social environment.

Child Labor and Forced Labor Performance Statistics

Public welfare project

We firmly believe that the power of enterprises should go beyond the economic scope and actively promote social harmony and progress. Therefore, we have established the public welfare vision of "spreading love through action, building a better future together", and are committed to bringing positive impact to society through public welfare projects, especially in the fields of education, environmental protection and poverty alleviation.

In order to ensure the effectiveness and pertinence of public welfare activities, after in-depth research and evaluation, we selected a number of public welfare projects that are in line with the company's values and can produce actual social benefits. These projects not only meet the urgent needs of society, but also complement our business development, forming a virtuous circle of good social and economic benefits.

Energy consumption and greenhouse gas emissions

In today’s era of deepening globalization and industrialization, corporate environmental responsibility has taken on unprecedented importance, standing at the forefront of history. While companies provide cutting-edge innovative solutions to customers, they also bear the responsibility of promoting social sustainable development and protecting the planet. With the growing global awareness of climate change, reducing energy consumption and controlling greenhouse gas emissions have become our undeniable responsibilities in this age.

To this end, we are unwaveringly committed to technological innovation and management reform, aiming to reduce energy demand and minimize greenhouse gas emissions with every step of progress. We are steadily advancing towards the goal of achieving comprehensive environmental sustainability in our operations. In this process, we place particular emphasis on listening to and integrating the wisdom and voices of employees, customers, and society at large. We understand that only by bringing together the collective efforts of all parties can we unlock the infinite possibilities for transformation and co-create a future where humanity and nature thrive in harmony.

Energy Consumption Statistics

Training related data statistics

Waste management

In today's ever-changing wave of technology, our company always stands at the forefront of the tide, leading the industry forward. At the same time, we are deeply aware that as a member of the global village, we shoulder the major social responsibility of environmental protection and sustainable development. This year's Waste Management Report aims to take a comprehensive look at and celebrate the milestones we have achieved in the past year on the road to reducing, recycling and making waste safer.

In the past year, we have made significant progress in the refined management of office waste, electronic waste, daily household waste and various types of special waste. Through the implementation of a strict classification system, it ensures that all kinds of waste are disposed of scientifically and reasonably. At the same time, we actively take reduction measures, such as promoting paperless office to reduce paper consumption, establishing an efficient recycling system for electronic waste, advocating the use of reusable tableware and packaging, and deepening employees' understanding and practice of garbage classification, each link reflects our deep feeling for environmental protection and practical actions.

In the future, we will continue to deepen the work of waste management, explore more innovative ways, and strive to ensure the rapid development of business, while contributing more to the sustainable development of the planet. Let us go hand in hand, under the two-wheel drive of science and technology and environmental protection, create a better tomorrow.

Waste statistics

Corruption management

Corruption, a disease that crosses national borders, not only erodes the financial foundation of enterprises, but also ruthlessly destroys the social trust and moral bottom line of organizations. The company is deeply aware that building a clean, transparent and integrity-based work environment is the only way to long-term prosperity and success.

We are well aware that persistent efforts and strict supervision mechanisms are indispensable shields to protect the integrity of enterprises. To this end, we have strengthened our internal control system to ensure that every financial activity is carried out under the sun; We strengthen the training of employees to enhance the awareness and prevention ability of all employees on the hazards of corruption; We have established an efficient and confidential whistle-blowing mechanism to encourage internal staff to speak up and expose any potential wrongdoing. In addition, we have implemented more stringent screening criteria in the selection of partners to ensure a high degree of alignment with our values and code of conduct.

These initiatives have begun to bear fruit, and we have made encouraging progress on the road to preventing and curbing corruption. But we also understand that this is a battle without end. For any proven violations of law and discipline, we will never tolerate, and will take decisive actions, including conducting in-depth and detailed internal investigations, pursuing legal responsibilities according to law, and implementing strict disciplinary measures against those involved, in order to demonstrate our determination to uphold corporate integrity and justice. We believe that through these unremitting efforts, we can continue to purify the corporate environment and create a cleaner future for enterprises and society.

Corruption performance statistics

信息安全

We deeply understand that in this rapidly changing network ecology, only unremitting efforts and continuous investment can effectively safeguard the integrity and security of enterprise core assets and customer privacy.

To this end, we have taken the initiative to take a series of forward-looking measures to strengthen our information security fortress. We started with a comprehensive and profound re-evaluation of our information security strategy, systematically updating and upgrading it based on the latest threat intelligence and international security standards. The new policy not only strengthens the access control mechanism to ensure accurate allocation and dynamic management of permissions, but also deepens the data encryption strategy to cover every link of data transmission, making sensitive information unassailable.

At the same time, we know that "people" are the most critical and vulnerable link in the security chain. Therefore, we have increased the information security education and training for all employees, and through the sharing of vivid cases, we can enhance the information security literacy and prevention awareness of each employee, so that everyone can become a solid shield against cyber attacks.

At the technical level, we keep up with the technological frontier and constantly introduce and upgrade the latest security solutions. Whether it is an efficient firewall and intrusion prevention system, or an intelligent threat intelligence analysis platform, we strive to achieve technology leadership and comprehensive protection. In particular, we have invested heavily in data encryption and privacy protection technologies to ensure that data is protected at the highest level, whether it is stored in the cloud or transmitted over an internal network.

In short, in the wave of digitalization, we will continue to strengthen the construction of information security system with more firm determination and more powerful measures to protect the steady development of enterprises.

Information security performance statistics

Supplier sustainable purchasing management

Sustainability has become a key benchmark for evaluating corporate social responsibility, profoundly influencing our business practices and value orientation. We understand that every decision and action is closely connected to environmental harmony and social welfare. Therefore, we have embedded the concept of sustainability deeply into the strategic blueprint for the company’s development, particularly in the crucial area of procurement.

Facing the journey of sustainable procurement, we view it not only as a formidable challenge but also as the key to unlocking endless possibilities for the future. We firmly believe that through the practice of sustainable procurement, we can not only effectively reduce the environmental burden, promote resource recycling, and maintain ecological balance, but also significantly enhance the company’s social reputation, earning broad recognition from the public and the market. This, in turn, will transform into lasting business advantages and growth momentum.

To this end, we have taken proactive steps by fully updating our procurement strategies and making green procurement principles the preferred standard. We strive to control environmental impacts from the source and reduce them. We continuously optimize our supply chain management, driving the green transformation of our supply chain, and collaborating with suppliers to build a sustainable cooperative ecosystem. Additionally, we have established a strict supplier evaluation and supervision mechanism to ensure that every procurement activity meets the high standards and stringent requirements of sustainability.

In the future, we will continue to deepen our sustainable procurement practices, constantly explore innovations, and contribute even greater efforts to achieving balanced development in the economic, social, and environmental realms.

Sustainable procurement performance statistics